Privacy Policy

This is the privacy policy followed at Finerve.in. Please read it carefully. Your continued use of the website indicates acceptance of the policy at the time of access. This policy is subject to change without prior notice.

Information Collection

We collect information about visitors using standard web-logging methods such as cookies. This includes pages accessed, time-of-access, IP address, website accessed from and browser agents, etc.

For users logging in via Facebook or Google, we receive your email, name, and basic profile info. We never receive or store your passwords from those services.

For accounts created on Finerve, passwords are stored only in hashed form — we never store or retrieve plain text passwords.

Call Log Information

With consent, we collect call log data (number, timestamp, duration). This is securely transmitted tohttps://api.finerve.in/user/call-logsand never shared with any third party.

Location

We access location data to personalize company listings near you and for city-specific analytics. Background tracking is not active unless explicitly enabled in location features.

Location Usage Disclosure

  • Display companies near your location
  • Feature city-based analytics
  • Lead call-to-action features
  • Location is never sold or shared

Data Sharing

We do not share visitor or user data with third parties. For log-in via social providers, no activity or page views are sent to them.

In rare cases, we may share data with government authorities if legally required. Internally, anonymized data may be shared with partners for platform or marketing improvement purposes.

Data Security

We safeguard your personal information with strict access protocols. Passwords are hashed and inaccessible even to our team. Payment details are processed only by merchant banks and gateways - we do not store card numbers.

System Security

We use strong firewalls and best practices to prevent unauthorized access to servers and databases storing user information.

Data Retention

We retain only the data needed for service delivery and compliance. Call logs are stored temporarily and purged periodically. Closed accounts are either anonymized or deleted.

Cross-Border Transfers

Data may be stored on international servers but always encrypted. We comply with cross-border data regulations and ensure user protection.

User Consent & Control

We collect data only after explicit user consent, which can be withdrawn at any time via your account or support contact.

Google Play Compliance

We comply with all data handling rules as per Google Play's User Data Policy and Android app standards.

Data Breach

In the unlikely event of a data breach, affected users and relevant authorities will be informed as soon as possible.

Cookies

Cookies are used for analytics, performance improvement, and personalization. You may disable them in your browser settings.

Children's Privacy

We do not collect information from users under the age of 13. If such data is found, it will be deleted immediately.

Contact Us

Email:support@finerve.in

Address: C-401, Summit-11, Premacer Circle, Shahibaugh, Ahmedabad, Gujarat-380004

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